Locate your product's information label. Watch a video. Find your serial number by locating the product label. The product information label contains your serial number and product number. You can find it either on the back of your laptop, inside the battery compartment or under the cover on the back of the laptop. Sample product label. Find your serial number using a keyboard command. If your laptop is currently functioning you can find the serial number by using a simple keyboard command.
Artboard 2. Depending on your desktop model you can find it on the side, top, front or back of the computer. See if this guide helps. This is for W10, but W8. Steps if you are adding it as a local printer. You don't try to add the printer from the list in Windows. You have to manually add the printer my printer is not on the list.
When I try the "Add a device" it puts up a small window and looks for a device, that finishes saying it can't find any. All I know is somehow you need to get to a point in trying to add a printer where it asks for a driver, and you click on Have Disk and browse accordingly as I posted above.
There's gotta be a way, because I have given that method to several forum members who reported it worked, such as this discussion Didn't find what you were looking for?
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Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. The detected OS is the operating system that we have detected you are using.
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We were unable to find any drivers for your product. Drivers may be in development so please check back at a later date or visit the product homepage. Here is the List. Let us detect the drivers you need for this HP PC. Our automated tool will simplify the choices you have to make.
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Give it a try on your PC! Meanwhile: You can download the printer drivers from this page:- Click here Note select the correct printer model number to download the drivers Let me know if that helps. Was this reply helpful?
Yes No. Level 1. Message 3 of 4. Message 4 of 4. The suggested solution does not work. Still searching. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Make sure the computer on which you want to install the driver is connected to the internet. Some companies may limit access to internet or to Windows Update. If you are unable to access the internet or Windows Update, contact your system administrator or IT Help desk.
Make sure that the printer is supported. Go to Products Not Supported in Windows. If you were not able to successfully install the print driver included in the Windows OS or Windows Update, there may be another driver option available for the printer, or the printer may not be supported.
Go to one of the following support pages for more information: Drivers and software support for Windows 7. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back.
Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results.
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